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FAQS

Have a question that is not answered here? Click the button below to reach out to us!

FAQ: FAQ

WHAT IS YOUR RETURN POLICY?

Check out our store policies for our return policy.

WHAT SIZE BOXES DO YOUR STICKER KITS FIT?

Our care package sticker kits are designed to fit either a USPS Medium Flat Rate box OR a USPS Large Flat Rate Box. 

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You can get these boxes for FREE from your local post office.

HOW DO YOU APPLY THE CARE PACKAGE STICKER KITS?

The care package sticker kits are super easy to apply! Just peel and stick.

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Check out our application video to learn more!

I NEED TO UPDATE MY ADDRESS ON MY ORDER. HOW DO I DO THAT?

Please contact us with your order number and your updated address ASAP.

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Contact Us

DO YOU TAKE CUSTOM ORDERS?

Yes! We love working with our customers to create custom designs. Contact us for more information.

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Please note: there is a $5 design fee for custom orders.

WHEN SHOULD I RECEIVE MY ORDER?

Current processing time is 1-3 business days.

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USPS First Class mail takes approximately 5-7 business days.

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USPS Priority Mail takes approximately 1-3 business days.

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Please note that once an order has been taken to the post office, we no longer have control over it. It is up to the post office to get your order to you in a timely manner.

Be sure to check out our Store Policies for more information.

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